Challenges in banking sector

Sectoral context

The banking sector has undergone major changes in the last 10 years, whether in terms of European or international regulatory constraints, data security, protection of users personal data and technological complexity. In parallel, the emergence of new actors (Fintech, online banking, new competitors from other sectors) has created new expectations from customers, and in response to new complex and more individualized services.
In this context, the customer's information system have a strategic role to play in keeping the loyalty of an ever more informed and diverse customer base. In addition to being a leader in internal transformation, the information systems must constantly adapt in order to remain at the service of customers whose uses and expectations are constantly evolving.
IT-NEWVISION recently added the banking sector to its activity. With our expertise in the Oracle suite, it comes naturally to us to switch to the Oracle Revenue Management Billing Suite (ORMB) which is a customer billing and pricing solution for the banking sector.